The ability to verify an alarm event in real time gives Sonitrol unrivaled credibility with local law enforcement. That is a key advantage as a growing number of municipalities pass regulations requiring verification that an intrusion is taking place before police will respond to the call.
*Based on studies conducted by the US Department of Justice.
In fact, walking slowly (two steps per second - try it yourself!) is only one of the many ways this "backbone" of conventional systems can be defeated. View the Mythbusters episode where they "bust" the myth of motion sensors!
Criminal apprehension is a high priority for law enforcement, because 90% of crime is committed by the 4% of criminals who have gone professional. Police like Sonitrol because prosecuting these pros greatly reduces crime statistics. With more than 160,000 captures since 1977, we have the highest documented apprehension rate in the industry*.
*Documented apprehensions from participating Sonitrol dealers.
The other companies rely on a system of door contacts, motion sensors, and other easily compromised technology that have a 98% false alarm rate. We provide verified audio and video monitoring programs that allow our operators to actually hear and see what is going on in your business before the criminals ever gain entry. We verify the source of the alarm and either reset it or send in the police.
Other alarm companies detect an intrusion after the criminals are already inside your premises, if at all. Their operator - who may be managing as many as 15,000 systems simultaneously - sees a red light indicating a problem at your facility, and then calls your business to see if anyone will answer the phone. Most criminals will not answer your telephone. The monitoring station then calls you to ask what you think they should do next. At this point you must decide if you want to risk the 'False Alarm' fine, or drive down to the store or warehouse in the wee hours to see if there is a burglary in progress.
When our system identifies a problem at your facility, our operators can determine the nature of the disturbance and either reset the alarm or contact the police immediately. Because Sonitrol systems are verified, our average police response time in North America is 3.5 minutes. Since 1977, with our police partnership, we have assisted with the capture of over 160,000 criminals.
Our ability to verify the source of an alarm enables us to keep false alarms to an absolute minimum. We have a less than 3% false alarm record. Conventional alarms have a greater than 98% false alarm rate. We think ours is better.
Sonitrol systems are regarded by law enforcement as witnessed events because we can provide police with verified, intelligent information. They know our alarms are real, so they take our calls seriously. Police rate us a Priority 1 dispatch, while conventional alarms are usually a Priority 8 response. Our technology offers real security for our clients and for law enforcement personnel.
The average residential or small business system is virtually free based on a minimum monitoring contract. We call them front door - back door - glass breaks. If they are free, you usually get exactly what you pay for. The commercial clients we service may pay a small surcharge for our system simply because this kind of technology works. We win 90% of 'tendered' contracts, so we are price competitive.
We do service some homes - but the truth is that unless you have an expensive art collection, gun collection, or something similar you are better off buying dog food.